Costumer Feedback

The voices below come from participants in our in-company and in-house language courses. After class they share their experience in our feedback form, and we publish their comments here as they were submitted.
crossXculture language course participants are given the opportunity to provide their course feedback online. The online form consists of 12 questions which allow participants to critically access relevant aspects of their course. Additionally, the questionnaire offers room for a personal comments and suggestions.
The online forms are then evaluated automatically and anonymously. The collected results are made available to customers and trainers for the sake of maintaining quality and transparency.
The following evaluation is based on the calculated averages in the categories:
The calculation takes into account feedback from 1923 participants. The most recent form was submitted 07.08.2026 .
Total approval rating: 90% (1923 reviews)
1774 were happy or very happy, 119 were neutral and 30 were unhappy.
Total approval rating: 94% (1923 reviews)
1829 were happy or very happy, 67 were neutral and 27 were unhappy.
Total approval rating: 89% (1923 reviews)
1758 were happy or very happy, 135 were neutral and 30 were unhappy.
Total approval rating: 88% (1923 reviews)
1736 were happy or very happy, 142 were neutral and 45 were unhappy.
“I am very happy with my trainer.”
“Nice trainers and very engaging classes.”
“Great language course with excellent teachers.”
“...a great tutor, very patient and fun to learn with! She really made me fall in love with the learning process and was patient with explaining the rules. I really enjoyed...”
“(...) is by far the best foreign language teacher I met (and I am 46 so I met a few)”
“(Our trainer) is very caring. She creates an atmosphere where it is incredibly fun to learn the language. (The course and trainer) have fulfilled my expectations. 100% Recommended!”
“(...) is a great instructor who takes into consideration her students' need and their knowledge level. I really like that she dedicates the first 30-45 minutes to talk about the students' daily life and their plans and how their week/day was in German. This has helped me build some natural conversation flows.”
“I appreciated the course, especially how my teacher encouraged me to speak more, boosting my confidence. She patiently corrected my mistakes, focusing on areas I struggled with, which made me feel more comfortable expressing myself.”
“I will keep repeating it: (...) is the best language teacher I have ever had. I am 45, so I had already a few to compare with. She can engage everyone into speaking. Forcing our brains to work max capacity.”
“(...) a very empathetic, attentive and patient teacher. He always manages to assert his expertise in a humorous way. I always enjoy his lessons very much and am very grateful that I was able to learn so much from him. I would like to extend my course with Steven and deepen my knowledge. Thank you so much! ”
“(...) amazing German teacher! I'd like to thank her and hope to have her again as my teacher.”
“I have had many language tutors, but (...) truly stands out. His expertise, teaching methods, and knowledge were incredibly helpful-not only for improving my English but also in many other areas. He's an excellent teacher, and I would be delighted to take more classes with him in the future”
“(...) is an excellent teacher, always willing to explain further and go the extra mile for her students. She has a great energy that makes learning a new language feel easy and fun.”
“I have been to many German classes in Germany. When I joined (...)'s class, I knew I had found the perfect place to learn German. Her pace and mode of teaching were just what I needed. Learning by doing, by practice, touching, seeing, speaking, and smelling helped me retain what she was teaching. (...) was just the best. I wish I could join her class again.”
“...a fantastic tutor who has greatly contributed to my progress in German. Her dedication, adaptability, and personalized approach have made our lessons productive and enjoyable.”
“Thank you so much (...)! I always enjoyed our lessons with your professional and at the same time charming teaching style. In addition, I was able to apply what I learned immediately.”
“Human approach to teach German language, the teachers are very kind and helpful.”
“One of the best teaching experiences l've had so far. Many thanks for this!”
“I found the teacher to be animated, humorous and felt she took a genuine interest in her students which made the course all the more engaging.”
“"(...) is an amazing teacher who really helped me to elevate my German skills. Thank you (...)!”
“very good teacher”
“(...) has been a great teacher, I have learned a lot thanks to him.”
“I really enjoyed classes with (...). Very professional and warm person. I really improved my language skills.”
“(...) is a great language teacher, her class is always with fun and right speed. I am really glad to have her as a teacher. (...) I would highly recommend her class to other people in my company!”
“I really enjoy (our trainer's) enthusiasm during classes. She really motivated us to speak and practice (...)”
“The course was well structured for A1. The trainer was very good and the way she explained with help of notes and coloring technique was nice.”
“I definitely suggest this course for beginners because of the beginner-friendly subjects prepared, the prompt support from cXc, and the fun interactions with lecturers. I feel good and improve each day by incorporating the lessons in small talk at the beginning of each lesson (...). This helped me raise my interest in the language!”
“...not only extremely instructive, but also entertaining and simply fun. How could a lesson be better?”
“(My trainer) is the best.”
“...a wonderful teacher. I owe all the improvements to my German skills to her. I look forward to many more months/years of learning German with her.”